ProductSocialTrack

What people say about you,
every morning.

Crux reads what people say about you and your rivals on YouTube and Instagram, every morning, and tells you what to fix first.

  1. How it reads
  2. To do
  3. One complaint
  4. Products
  5. Rivals
  6. Creators
  7. Videos AI cites

To do

How people feel,
and what to fix first.

One line says how many of the people who talk about you like you, and which way it moved.

  • Up to eight to-dos, most urgent first
  • Each one raised by a fixed rule
  • And what is already working

What people say

Every comment,
in its place.

Comments sorted into complaints, praise, questions and requests, each with how many said it. Open one to read every comment.

  • In buyers' own words
  • Each a click from where it was said

Products

Which product
is losing people.

Every product people name, with how many like it, which way it moved, and the complaint said most about it.

  • Its own mood line over time
  • Services instead, if that is what you sell

Rivals

Who beats you,
where, and why.

Face to face with one rival on seven figures, from share of YouTube views to Instagram followers and engagement.

  • What their own people complain about
  • Their biggest videos

Creators

Your next
creator list.

Every channel that covers you or your rivals, with its subscribers, its views and its videos about you.

  • The channels covering rivals, not you
  • Filter to them in one click

Videos AI cites

The videos
AI answers cite.

When an AI answer to one of your questions cites a YouTube video, it lands here, with the engines that cited it.

  • How often, and which brands it names
  • The ones missing you, to work on

Read from public comments, and every reading kept only when its quote is found there.

Questions

Which platforms does Social read?

YouTube and Instagram: the videos and posts about your brand and each rival you track, and the comments under them. No other network is read today.

How often is it updated?

The first scan runs when you press Scan now, and takes two or three minutes. After that, every morning, so each figure becomes a line you can watch move.

Is the tone measured?

A model reads each comment for its tone, so liked by is marked Modelled, with the model named. Views, comments and followers are counted, not estimated.

Does it reply for you?

No. It reads and sorts. Every comment opens where it was said, so answering stays with you.

Works with

The rest of Crux.

Hear what people say.

Add your brand and its rivals, press Scan now, and Crux reads what people say about them every morning.